THE 8 VALUES OF HIGHLY PRODUCTIVE COMPANIES

CREATING WEALTH FROM A NEW EMPLOYMENT RELATIONSHIP

TABLE OF CONTENTS

Part 1 The Workplace Revolution

Chapter 1 The End of ‘Them and Us’

Chapter 2 The Psychological Contract

Chapter 3 The New World of Work

Part 2 The Model

Chapter 4 The New Employment Relationship Model

Chapter 5 Learning and Earning: From Specialist Employment to Flexible Deployment

Chapter 6 Customer Culture: From Internal- to Customer-focus

Chapter 7 Roles Replacing Jobs: From Job- to Performance-focus

Chapter 8 Managing Tribalism: From Functional- to Project-based Work

Chapter 9 Employee Engagement: From Dispirit and Work to Human Spirit and Work

Chapter 10 Commitment Replacing Loyalty: From Loyalty to Commitment

Chapter 11 Developing the Whole Person: From Training to Learning and Development

Chapter 12 Conquering the Initiative Paradox: From Closed to Open Information

Part 3 Applying the Model

Chapter 13 Bottom up Transformation: A Process of Change

Chapter 14 The Roadmap: A Strategic Framework for Change